Ruma Biswas

Executive Coach & Facilitator

About this Coach

As a human capital development professional with over 20 years working experience in global organizations, this coach specializes in Executive Coaching, Leadership Development, Performance Management, Organizational Development and Talent Management. She has extensive leadership development, corporate culture change and talent management experience in HKG, P.R. China and the APAC region.

With a rich exposure in the service sector including hospitality, retail, finance &insurance, logistics and telecom, she provides companies with powerful solutions for developing leadership and renewing corporate commitment to excellence which dramatically improve bottom-line results. As the leader of the Learning & Organization Development function in several global companies, this coach won a number of international awards in recognition of her innovation and significant business results driven from the cutting-edge people & organizational development strategies.


  • Bachelor of Arts (honors), Chinese University of HK
  • Diploma in Training Management, Chinese University of Hong Kong and Institute of Personnel & Development UK
  • Certified Instructor, Development Dimensions International (DDI)
  • Certified International Coach, International Coaching Community (ICC)
  • Foundation of Positive Psychology, University of Pennsylvania
  • Focusing-Oriented Arts Therapy – accredited practitioner, University of Hong Kong
  • Emotional Health for Leadership & Organizational Effectiveness – accredited practitioner, Global Leadership Foundation
  • Integral Coaching Principles, New Ventures West (James Flaherty), USA
  • Positive Education, Institute of Positive Education, Australia

Expertise / Services Provided

  • Leadership Development Programs
  • Senior Leadership Team Workshops
  • Executive Coaching, Group Coaching, Team Coaching
  • Organizational Change Consultation & Facilitation
  • Cultural Change in Organizations

Assessments / Tools

  • Harrison Assessments
  • TrueProgress 360 Degree Assessment
  • PTC Team Coaching Assessment
  • Global Leadership Profile
  • MBTI accredited
  • VIA Character Strength Profile accredited
  • Predictive Index (P.I.) accredited


  • English
  • Chinese – Putonghua and Cantonese

Corporate Experience

  • Over 20 years as leader of Learning & Organization Development function for Asia Pacific, Northeast Asia, Greater China, and Hong Kong in various service sectors including hospitality, retail, finance &insurance, logistics, telecom
  • Global Leader of Center of Excellence in Competencies Framework & Leadership Development
  • Won numerous Awards &Honors

International Exposure

  • Over 20 years of leadership responsibilities in Hong Kong, Greater China and Asia Pacific
  • Held Senior Executive roles in various global organizations with American, Chinese, German, Japanese, Middle Eastern cultures
  • Coaching & workshop facilitation in across Asia and the USA

Selection of Clients
Executive Coaching / Seminars / Workshops

  • Lego
  • DKSH
  • HSBC
  • Swarovski
  • MetLife
  • Hong Kong Management Association
  • BSA Logistics

[email protected]