Ruma Biswas

Executive Coach & Facilitator

About this Coach

This coach is PCC level certified coach with over 17 years of global leadership and coaching experience working with senior executives, emerging leaders, and management teams from a wide range of cultural backgrounds, and industries. Through coaching, she empowers her clients to unlock their potential and maximise their performance. In addition to coaching, this coach also designs and facilitates leadership capability development workshops to help leaders and teams strengthen their influencing skills, communication, performance management and execution.

Her coaching practice is supplemented by her extensive leadership experience acquired from international assignments while serving the United Nations World Food Programme which was awarded with the Nobel Peace Prize in 2020. She has led multi-functional teams & distributed teams and developed global corporate strategy. She has served as Chief, Talent Acquisition, and led assessment centers at the executive level for recruitment and development. She is a certified Organisational Development Practitioner at the advanced level with the Chartered Institution of Personnel Development in the UK.

As a coach, her clients feel empowered to give their best, explore, learn and develop in the way that work best for them, which ultimately enables sustainable personal transformation. Using assessment tools, she helps leaders enhance self-awareness and gain greater clarity around their strengths, growth opportunities and the goals they want to achieve. By devising and implementing action plans that develops the leader, she helps them achieve their desired success.

This coach works with national and international organisations in the private and public sectors around the world. Her international experience and qualification equip her with a deep appreciation of diversity and understanding of the fast-evolving organisational changes leaders have to manage in today’s corporate environment.


  • Professional Certified Coach (PCC with ICF)
  • Registered Corporate Coach™ (RCC™), Worldwide Association of Business Coaches™ (WABC™)
  • Harrison Assessments Accreditation Program, Progress-U, Hong Kong
  • Certified Organizational Development Practitioner (advance level/level 7), Chartered Institute of Personell and Development (CIPD), UK
  • Master of Science, Industrial Relations and Personnel Management, London School of Economics, UK
  • Bachelor of Arts, Sociology and International Development Studies, Queen’s University, Canada

Expertise / Services Provided

  • Executive and Career Coaching
  • Organizational Change and Development Consulting
  • Culture Change in Organizations

Assessments / Tools

  • Harrison Assessments accredited
  • TrueProgress 360 Degree Assessment
  • PTC Team Coaching Assessment


  • English (fluent)
  • Chinese – Putonghua and Cantonese (native)

Corporate Experience

  • 14 years of professional experience with the United Nations system of which 10 years assuming progressive managerial roles heading the staffing, talent acquisition and organizational development functions.

International Exposure

  • 14 years of professional experience with multicultural and multilingual teams across 9 countries – i.e. Asia (China, Thailand, Hong Kong, Indonesia, North Korea and the Philippines), Europe (Italy, the UK) and Middle-East (Jordan).
  • Leadership coaching and workshop facilitation with multicultural teams.
  • Raised in China, Hong Kong and Canada before pursuing her Masters degree in the UK.

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