Ruma Biswas

Executive Coach & Facilitator

About this coach

Our coach has extensive experience working with the Executives and Leaders from a wide range of industries, coaching and supporting them in leveraging their potential and experience to further develop their leadership of self, others, teams and organizations.

Her extensive experience in customer service management and leadership development for multinational organizations enables her to contribute a profound understanding of the personal issues and challenges faced by the Executives and Leaders working in the VUCA world.

Her coaching practice is underpinned by the principles of integrity, persistent commitment, and respect for objectivity. She has spent 21 years working as HR Manager and Operations Manager in the Office Building Management industry, and has been supporting Multinational Organizations as an Executive Coach and Facilitator since 2013. She is a founding member of the Hanoi Human Resources Association.


  • Master’s Degree in Management, specializing in Human Resources, USQ, Queensland, Australia
  • Mental Coach by Mentally Fit Institute, Belgium
  • Associate Mediator at Singapore Mediation Center
  • Associate Certified Coach (ACC), International Coach Federation (ICF), USA NLP Coaching Practitioner
  • Bachelor’s Degree in Law

Expertise / Services Provided

  • Executive coaching
  • Leadership and coaching training
  • Corporate culture building
  • HR system setting-up
  • Customer service management

Assessments / Tools

  • Harrison Assessments
  • TrueProgress 360 Degree Assessment
  • POA Optimism Assessment
  • PTC Team Coaching Assessment
  • DISC
  • MBTI


  • English
  • Vietnamese

Corporate Experience

  • 21 years experience in the office building management industry as HR Manager and Operation Manager
  • 7 years experience as Executive Coach and Facilitator for Multinational organizations
  • Coaching “C” suite clients

International Exposure

  • Born and live in Vietnam
  • Worked in Ukraine and Singapore
  • Worked with clients from Asia, Europe and the US

Selection of Clients

Executive Coaching / Seminars / Workshops

  • GRAB
  • Unilever
  • MARS
  • Mondelez
  • SC Johnson
  • Heineken
  • PPG Vietin Bank

[email protected]