Ruma Biswas

Executive Coach & Facilitator

About this Coach

He is an executive coach and facilitator who has successfully helped numerous Fortune 500 multinational companies in designing and delivering programs related to retail management and services as well as coaching programs in the area of leadership development. This coach has helped his clients improve enterprise operation and communication efficiency and has supported managers in improving their leadership.

As a professional coach, he believes that clients can gain enhanced motivation during a coaching journey. He also helps them get more awareness through strong questioning and deep listening. He has worked with both China local and international enterprises, mostly focusing on

  • Leadership: leadership development for managers in different organizations and at different levels, including leader as a coach programs,
  • Sales & Service: selling/service skill and retail management in retail and other industries.


  • Professional Certified Coach (PCC), accredited by ICF
  • Certified Professional Coach by ICA (International CoachAcademy)
  • Certified EQ Coach by Sixseconds China
  • Certified DISC by TTI
  • Certified Trainer by DDI/ATD
  • Trained Facilitator in AACTP
  • Trained PMP Program
  • Certified Facilitator by IBM, IWNC

Expertise / Services Provided

  • Executive Coaching
  • Leadership Development Programs
  • Team Coaching & Group Coaching

Assessments / Tools

  • Harrison Assessments
  • DISC assessment
  • Big 5 work place
  • HBDI assessment
  • MBTI assessment
  • PTC Team Coaching Assessment
  • TrueProgress 360 Degree Assessment
  • Other 360 Degree Assessments


  • English (fluent)
  • Putonghua (native)

Corporate Experience

  • Over 19 years experience in people development and retail management in multinational corporations
  • Senior leadership experience , People Development Director and CPO. Development experience with 800+ training delivery days
  • Over 3 years 1:1 Executive Coaching experience with 700+coaching hours

International Exposure

  • Born in China
  • Studied in Canada for 1 year
  • Special coaching project in Sydney (6 months)
  • Special consulting of talent development project in HongKong 3 months
  • Leadership and selling skill workshop facilitation China, Taiwan, Macau with participants from Greater China.

Selection of Clients

Executive Coaching / Seminars / Workshops

  • LVMH Group
  • Richemont Group
  • L’Oreal
  • IHG Group
  • KERING Group

[email protected]